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Existing Customers, Call 0800 112 3201
SureSafeGO 1
One-touch Personal Alarm
Automatic Fall Detection
GPS Tracking
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Fully Mobile
- Use it in the home, garden or even when out and about. Peace of mind wherever you are
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Automatic Fall Detection
- This alarm detects a fall and automatically calls for help without needing to press the SOS button
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GPS Tracking
- GPS tracking lets us know where you are when you need help. Get the help you need fast, wherever you are
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Talking Alarm
- Talk directly through the device, not a far away base unit, to get the help you need - fast!
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Friends & Family App
- Friends & family app for increased connection
Choose Pendant or Watch, 24/7 or Family Monitoring
Key Info
Both pendant & watch options share the same features
Features:
24/7 or Family Monitoring Option
Automatic Fall Detection
Staying Safe When Out and About
Digital Speech Quality
Geo-Fence
Step / Activity Counter (Pendant Only)
Home Beacon for Accurate Location
5 - 7 Day Battery Life (Pendant)
4 - 6 Day Battery Life (Watch)
Belt Clip for Pendant (Additional)
‘Find Me’ Function
Family & Friends Chat Feature
Available in either watch or pendant format and with either 24/7 monitoring or family monitoring the SureSafeGO personal alarm is simple to use and packed full of features to keep your loved one safe and to give you additional peace of mind.
The 24/7 monitoring option means that the wearer is connected to a SureSafe Response Centre Operative 24 hours a day. They will speak to the alarm wearer directly through the alarm and arrange for the appropriate help. This might mean calling the emergency services or a family member. A monthly subscription applies for 24/7 monitoring. 24/7 monitoring offers the highest level of safety and peace of mind available.
If the family monitoring option is chosen, the alarm will contact a designated friend or family member directly when help is needed. Multiple contacts can be added in case the first designated contact does not answer. Voicemail is not a problem either, the alarm will bypass it and call the next contact. For family monitoring, you need to be confident that your nominated contacts will be readily available to receive SOS calls. With family monitoring, there is a small ongoing fee to cover the emergency calls and SIM card costs.
- • SOS Button – call for help at the touch of a button.
- • 24/7 Monitored – connect to our response centre for guaranteed help - and fast, 24/7.
- • Fully Mobile – use at home, in the garden, in the car… wherever you go!
- • GPS Tracking – industry leading location accuracy so we send help to where you are.
- • Find Me Function - see your loved ones' location in an instant, should you need to.
- • Fall Detection – detects falls and calls for help without needing to push the button. Fall detection disclaimer.
- • Talking Alarm – talk directly through the device, from wherever you are.
- • Home Beacon – know if your loved one is at home at a glance.
- • Medication Reminders – set up to 3 medication reminders per day (watch only).
- • Geo Fence – set safe-zones and get alerts if your loved one wanders (via App).
- • Discreet Smartwatch or Pendant Design – none of the stigma of an alarm, all of the style!
- • Water Resistant – designed for use in the shower, the highest risk place for a fall.
- • Up to 7 Day Battery Life (Pendant) or 6 Days (Watch) - up to 6 times longer than the Apple watch.
Additionally, the SureSafeGO comes with an accompanying ‘family & friends’ App. The added features included free in the low monthly fee, allow friends and family to provide a more connected level of care for their loved one. Features of the ‘family & friends’ App include:
- • Current Location - request 'on demand' location update for up to date info.
- • Location History - view the last 8 locations your loved one has been to.
- • Activity Log/Event History - review device activity, listing alerts, alarms, updates and more.
- • Device Status - up to date watch connection and watch signal quality information.
- • Battery Status - see battery status in real time so it never runs out of power.
- • Chat Feature - secure in-app family chat feature to allow better connected care.
- • In App Alerts - get alerts in the app for things like low battery.
Choose 24/7 or family monitoring
The SureSafeGo personal alarm for the elderly is available with 2 monitoring options.
The 24/7 monitoring option links the wearer to one of our Response Centre Operatives for a guaranteed response at any time of the day or night. They will speak to your loved one directly through the pendant to fully understand the situation and determine the appropriate response. This might mean calling a family member, the emergency services or just giving a bit of advice.
The family monitoring option will contact your designated contact/s in the event of an incident.
We Recommend 24/7 Monitoring
While the family monitoring option costs a little less and can help to keep your loved one safe, you still rely on family members to be available to answer the call, night and day. People busy with work and families, phones being on silent overnight and people being away on holidays or busy doing activities can mean that life-saving emergency calls can be missed. But that doesn't need to be the case.
Our 24/7 monitoring service costs only 72 pence per day and means that your loved one's call will be answered in a matter of seconds at any time of the day or night.
Our friendly team of Response Centre Operators are trained and experienced in helping older people get the help they need, fast. We are there 24/7, night and day. We can have an ambulance on its way within a couple of minutes of receiving a call, meaning your loved one gets the help they need as fast as possible. If your loved one has a heart attack, a stroke or a heavy fall then you want them to have medical attention as soon as possible.
Family & Friends App
Included, regardless of the monitoring option chosen. Our family and friends app allows loved ones to provide truly connected care. With unlimited apps per user, all family members can access important information about the alarm, set additional safety alerts and even chat securely within the App. Check out some of the features below (App screens vary by wearing option selected).
- GPS personal alarm
- Adjustable Necklace Cord
- Base Unit
- Charging Cable with Plug
- Instruction Manual
- Dimensions: 66 x 44 x 16 mm
- Weight: 45 grams
- Warranty: 24 Month Limited Warranty
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Showerproof
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Low Battery Reminder
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No Landline Needed
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No Installation Needed
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Discreet and Lightweight
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Fully Digital
- Smartwatch Personal Alarm
- Black Silicone Stud Strap
- Charging Cable
- Charging Plug
- Instruction Manual
- Peace Of Mind!
- Dimensions: 47 x 35 x 15 mm
- Weight: 38 grams
- Warranty: 12 Month Limited Warranty
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Showerproof
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Low Battery Reminder
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No Landline Needed
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No Installation Needed
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Fully Digital
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Staying Safe When Out and About
See what others think of the SureSafeGO GPS Personal Alarm
Advice from John was quick and a friendly approach when contacted for additional clarification.
I was very happy with the service I received. The people I had dealt with have all been helpful and were able to give me advice on deciding which product to purchase.
Great product so far, I can relax now knowing that if mum falls she can alert me.
Delivery swift, set up easy, a fantastic product at an affordable cost at a time of need .
Very professional and helpful
No problems at all
Well done
Just ordered a dementia tracker watch with the outstanding help from John.
He answered all questions we had and was so polite and understanding, talked us through it all and maybe this as positive of an experience as it could possibly be.
After a lot of research and seeing how recommended this company was and this item it was an easy decision with everything it offers.
Thank you so much! Can’t wait for it to arrive now.
So happy with our SureSafe personal alert system. It gives our mother and family such peace of mind. If she gets into trouble, she just pushes a button and we are alerted. The staff at SureSafe was so helpful when placing our order. The whole process was a joy. Thank you!
Sales person I spoke to was SO helpful,very impressed.
The initial response and the setting up of the system was quicker and easier than I had expected. Both me and my family have been reassured.
Friendly efficient advice
Responded quickly and effectively to my questions, very helpful . Neat pendant that does everything we wanted to assist my mother 😊
Frequently Asked Questions
- How do I set up a SureSafeGO?
At SureSafe we offer user guides and instruction manuals for each of our personal alarms to help you set up and operate your device. You will find a manual for the SureSafeGO within this section as well.
You can call us on 0800 112 3201, should you need further assistance, and a member of our customer services team will be happy to help you.
